At VPS Rocket, we believe privacy is a fundamental human right. We design our infrastructure to collect the minimum amount of data necessary to provide our services.
1. Data We Collect
We collect information to provide better services to all our users. This includes:
- Account Information: Name, email address, and billing details required for account creation.
- Usage Data: Server resource utilization (CPU, RAM, Bandwidth) for billing purposes.
- Access Logs: IP addresses and timestamps used to access our control panel for security auditing.
2. How We Use Data
Your data is used strictly for:
- Provisioning and managing your virtual infrastructure.
- Processing payments and generating invoices.
- Detecting and preventing fraud or abuse of our network.
- sending critical service notifications (e.g., maintenance alerts).
3. Data Retention
We retain account information for as long as your account is active. Upon account deletion, we remove your personal data within 30 days, except for billing records which we are required by law to keep for 7 years.
4. Third-Party Subprocessors
We partner with a select group of third-party services to operate our platform. We ensure they adhere to strict privacy standards (GDPR/CCPA).
| Service | Purpose | Location |
|---|---|---|
| Stripe | Payment Processing | USA |
| Postmark | Transactional Emails | USA |
| Path.net | DDoS Mitigation | Global |
5. Your Rights
You have the right to:
- Request a copy of all data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your account and data ("Right to be Forgotten").
- Opt-out of non-essential communications.
Contact Privacy Officer
If you have questions about this policy or wish to exercise your rights, please contact us.
[email protected] →